Overview

1. Bryant Group Holdings ("we," "us," or "our") is the data controller for the information collected on this website. We are committed to protecting your privacy across our diverse service divisions, including Construction, Cleaning, Digital Marketing, App/Game Development, and Cosmetic Services (Mr. White).

2. Data We Collect

Depending on which service you interact with, we may collect:

Contact Data: Name, email, and phone number (e.g., for a cleaning quote).

Technical Data: IP address and browsing behavior via cookies.

Special Category Data: Health-related information (specifically for Mr. White Teeth Whitening consultations).

Project Data: Property details for construction or business data for app development.

3. How We Use Your Data (Legal Basis)

Under the Data Use and Access Act 2025, we process your data based on:

Contractual Necessity: To provide the services you have requested.

Legitimate Interests: For intra-group administrative purposes and direct marketing (where you would reasonably expect it).

Legal Obligation: For tax, insurance, or safety records in our construction and cleaning divisions.

Consent: Specifically for our marketing newsletters or teeth whitening medical forms.

4. Direct Marketing & Cookies

Soft Opt-in: We may contact existing customers with similar services unless you opt out.

Cookies: We use essential cookies to make our site work. In accordance with the 2026 DUAA updates, non-intrusive analytics cookies may be used to improve our site, but you can opt out at any time via our cookie banner.

5. Data Sharing

We do not sell your data. We only share it:

Internally: Between Bryant Group subsidiaries to provide a seamless service.

Service Providers: Such as secure hosting for your apps or encrypted backup for dental records.

Legal Requirements: If requested by law enforcement or UK regulators.

6. Data Retention

We keep your data only as long as necessary.

General Enquiries: Deleted after 2 years.

Construction/Cleaning Contracts: Kept for 7 years for insurance/tax.

Teeth Whitening Records: Retained for a minimum of 10 years to comply with health and safety regulations.

7. Your Rights

Under UK law, you have the right to access, rectify, or erase your personal data. You also have the right to "Stop the Clock" on data requests if we need more information to verify your identity.

8. Complaints Procedure (2026 Statutory Requirement)

If you have a concern about how we use your data, the Data Use and Access Act 2025 requires you to contact us first to resolve the issue.

How to Complain: Please email [Insert Email] or use our electronic contact form.

Our Response: We will acknowledge your complaint within 30 days and provide a full response shortly thereafter.

Escalation: If you are unsatisfied, you may then lodge a complaint with the Information Commission (formerly the ICO).